The first national tourism police detachment of the workings of society people.com.cn-www.henhen.com

How does the first tourism police detachment work in China? The social network of people, winter, the national balcony, Sanya, has entered the most "hot" time. Travel, encounter difficulties, who to find? In many places, people look for police. In Sanya, people have a choice: to find special travel police. In August 3, 2015, the Hainan Provincial Public Security Bureau formally approved the establishment of Sanya tourism police instructions; in September 6th, the preparatory group of the tourism police detachment was established; in September 30th, the tourist police detachment was settled into the Sanya citizen tourist center. In October 10th, the police detachment of Sanya Municipal Public Security Bureau was formally established. As of January 29, 2016, the police detachment of Sanya public security bureau investigated and dealt with 102 cases involving public security cases, 103 administrative detainees and 1 criminal cases. The first tourist police team, what is different with other kinds of police? This team, where do people come from? What matters? The effect is not big? On the occasion of the convening of the national tourism market governance conference, the reporter conducted a survey. Where is the people from forced out of the police team, all from the city of adjustment in recent years, there is a problem frequently appeared in newspapers: if forced shopping tourists in the tourism process, the who? The first reaction was to look for the police. In accordance with the relevant provisions, usually, after receiving the alarm, the police station where the case will be the first to the scene. However, in many cases, the local police station police can not handle. Why? Forced shopping may involve two aspects of illegal behavior: extortion, transaction fraud, if the tour guides lead tourists to forced shopping places, maybe guides and travel agencies are also suspected of commercial bribery. From the perspective of public security case, and fraudulent transactions belong to blackmail and impose exactions on the criminal investigation departments and departments of economic investigation processing category, area police. The criminal investigation and economic investigation departments of the need to determine the nature of the case are evidence of coordination and ownership management unit. In this case, it may not be decided in one day. Who handles the compulsive shopping?. Sometimes the tourist time is too tight, too lazy to pursue, the matter also has nothing to do. The bad luck of the bad businessman is encouraged. And now in Sanya, this kind of thing just dial 12301 travel alarm call, police immediately out of the police handling of tourism. "This preparation of 22 people’s police detachment, is forced to come out." Chen Xiaokun, vice mayor of Sanya and chief of Public Security Bureau, said. In recent years, Sanya has grown into a professional tropical coastal tourist city. Along with the tourism complaints increased year by year, scattered type, complex evidence, investigation is not enough to lag on the growing black, black, black, black lead, ship formation deterrent triad. Therefore, from the Hainan Provincial Public Security Bureau formally approved the establishment of Sanya tourism to the police, the first tourist police detachment set up in Sanya, only two months time. In such a short period of time, a new police detachment will be established. Where will people come from? This is the beginning of the travel police, Chen Xiaokun asked the most questions. In the public tourist center, the tour police chief told reporters that a total of 22 police detachment, the average age of 31 years old, from the City Public Security Bureau existing personnel; 全国首个旅游警察支队是怎样运作的–社会–人民网 冬天,“国家阳台”三亚进入了最“热”的时候。 出门旅游,遇到困难,找谁?在很多地方,人们都会找警察。而在三亚,人们多了一个选择:找专门的旅游警察。 2015年8月3日海南省公安厅正式批复同意三亚成立旅游警察的请示;9月6日,旅游警察支队筹备组成立;9月30日,旅游警察支队入驻三亚市民游客中心。10月10日,三亚市公安局旅游警察支队正式挂牌成立。 截至2016年1月29日,三亚市公安局旅游警察支队共查处涉旅治安案件102起,行政拘留103人,侦破刑事案件1起。 全国首支旅游警察队伍,与其他警种有什么不同?这支队伍,人从哪里来?都管哪些事儿?效果大不大? 在全国旅游市场治理现场会召开之际,记者进行了调查。 人从哪里来 倒逼出的队伍,民警全部从市局编制中调剂 近年来,有一个问题频现报端:假如游客在旅游过程中被强迫购物,该找谁? 人们的第一反应肯定是找警察。按照相关规定,通常情况下,接到报警后,案件所在地派出所民警会先到现场。 然而,在很多情况下,所在地派出所民警却处理不了。为什么? 强迫购物,可能涉及两方面的违法行为:敲诈勒索、交易欺诈,如果是导游带领游客前往强迫购物的场所,可能导游和旅行社还涉嫌商业贿赂。 从公安办案的角度看,敲诈勒索和交易欺诈分别属于刑侦部门和经侦部门处理范畴,片区民警管不了。而刑侦和经侦部门又需要分别取证才能决定协调案件性质和归属管理单位。 这样一来,可能一天都决定不了究竟由谁来处理强迫购物的事儿。有时游客时间紧,懒得追究,事情也就不了了之。助长了不良商家的侥幸心理。 而如今在三亚,这种事情只要拨打12301旅游报警电话,旅游警察立即就能出警处理。 “这支编制22人的民警支队,是被倒逼出来的。”三亚市副市长、公安局长陈晓昆说。近年来,三亚已经成长为一个专业性的热带滨海旅游城市。伴随旅游纠纷投诉逐年攀升,分散的警种、复杂的取证、滞后的调查不足以对日益增多的黑店、黑船、黑车、黑导、黑社形成震慑作用。 因此,从海南省公安厅正式批复同意三亚成立旅游警察,到全国首支旅游警察支队成立,三亚只用了两个多月的时间。 这么短的时间内成立一支全新的警察支队,人从哪里来?这是旅游警察成立之初,陈晓昆被问得最多的问题。 在市民游客中心,旅游警察支队长告诉记者,支队一共有22 名民警,平均年龄31岁,都从市公安局现有的人员中调剂。其中有4人从刑警调入、8人由治安部门调入、2人从经侦部门调入。民警均为本科以上文化程度,其中还有1名硕士研究生,一名外语专业本科生。文职协警20名,平均年龄27岁,本科6人,大专6人。 两个月的时间,人还是那么多人,事情还是那么多事情,一支专门的旅游警察队伍建立起来了,情况大有不同。 事情怎么管 日常巡逻+明察暗访,加大震慑力 在三亚市民游客中心的旅游警察指挥平台,通过监控,可以清晰地看到天涯海角、南山、鹿回头等景区附近,旅游警察们巡逻的情况。 朱海亮告诉我们,旅游警察的工作并不轻松。早上8点准时到岗,每天有1个小时理论和业务学习,一个小时警容训练。早上10点以后就开始日常执勤巡逻和明察暗访。 日常执勤巡逻不能固定时间和地点,以免被不良商家找到行动规律,玩起猫鼠游戏。明察暗访一般根据日常执勤巡逻中发现的线索和群众投诉中反映的问题展开。 “12301旅游报警热线就是我们的指挥棒。”支队协警陈磊磊告诉记者。 旅游警察成立后和成立前,投诉处理有什么不同吗? 三亚市旅游质监局局长张理勋说:“当然不同啦。处罚力度不一样、执法手段不一样,当然震慑力就不一样。” 张理勋打了个比方,散发虚假旅游传单的案件,以往最难管。你一抓,人家就躲。就算被抓到了,旅游执法部门一般是没收传单,根本没人怕,反正和骗游客获得的利润相比,传单损失根本算不了什么。现在旅游警察不仅能抓获散发虚假旅游传单人员,对其扰乱公共秩序的违法行为,依照《中华人民共和国治安管理处罚法》处行政拘留。支队成立以来,已行政拘留散发虚假旅游传单人员42名。 “另外,今年我们还有了自己的执法快艇。”朱海亮说,对海上旅游违法行为的打击也更有效了。以往无证驾驶“三无”快艇、摩托艇的行为,一般只是由边防、海洋部门扣押快艇、摩托艇,现在旅游警察抓获后不仅将“三无”快艇、摩托艇移交海洋部门扣押,还可以依法处行政拘留或罚款。 像水果店以次充好、缺斤短两行为,海鲜店的商业贿赂行为,工商部门在日常的检查中发现和取证难度比较大,旅游警察发挥查证专业化的特点,通过前期调查取证充足后及时查处打击,做到查处打击精准。 改变最大的是海鲜店,“水再控干一点,”是不少老板再三叮嘱员工的事:“不然要是被暗访的旅游警察碰上了,是会有大麻烦的。” 作用大不大 成立百余日,侦破涉旅治安案件102起 2015年12月7日,王先生等一行4人从乌鲁木齐飞往三亚旅游,14日其中两位提前离开三亚,离开前购买十五件优质芒果和一件释迦,共计1400元。经水果店老板推荐,介绍一名圆通快递公司人员打包邮寄,邮寄费1920元,外加16件保鲜泡沫箱。 5天后,家人收到水果,居然发现买水果时的包装和收货时的包装不一样,而且水果腐烂程度很严重。一行4人中有两位还在三亚,听说此事拨打了旅游报警电话。 支队民警王洪博和蓝祧?接到报警后,30分钟就到达报案现场,通过调查了解,多方取证,在不到一天时间里就为当事人追回了3300元现金。 为什么处理得这么快?小王说,涉旅纠纷执法难,难在取证。这件事,有人管和没人管不一样。有没有专业的人管更不一样。 “这支队伍建立了不够,还要站稳了,走正了,不能搅黄了,更不能搞错了。”陈晓昆说。 因此,一边要加大对旅游违法行为的打击力度,形成震慑作用,更好维护游客权益,另一方面还要探索长效制度,让商家从“不敢宰客”到“不愿宰客”。 13个涉旅部门与旅游警察一起入驻市民游客中心,启动联勤联动机制,联合旅游相关职能部门,实现行政执法、治安处罚和刑事执法上无障碍衔接。 三亚35个涉旅部门共同推出旅游行业诚信“红黑名单”制度。被旅游警察发现有涉旅违法行为的企业将会被列入“黑名单”向社会公布,并作为市、区旅游主管部门审核行政许可申请、旅游经营业务申请或者其他与旅游活动相关的申请时的重要参考。 也就是说,欺客宰客,不再是一罚了之,还会被公布于众,可能对以后从业都产生影响。 截至2016年1月29日,三亚市公安局旅游警察支队共查处涉旅治安案件102起,行政拘留103人,侦破刑事案件1起。 从12301旅游报警热线提供的数据可以看到,旅游警察在运行3个月以后,欺客宰客的相关投诉已经出现明显下降。 “旅游警察的最大作用,是在一个旅游热点城市让游客出行心理上多了一份安全感。”湖南游客小凌说。 相关的主题文章:

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